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Terms of Service

MileProtection AG · Version 1.0 · June 2026

1. What MileProtection Is

MileProtection is a loyalty program monitoring and protection platform. We track redemption values across major airline and hotel programs, publish the MP Index, and offer protection that pays out automatically when the index confirms a devaluation beyond your chosen threshold. Payouts are triggered by the MP Index — not by proof of loss.

MileProtection AG is a stock corporation (Aktiengesellschaft) incorporated and domiciled in Zurich, Switzerland. Swiss law governs all agreements issued through this platform.

2. Eligibility

You must be at least 18 years old to use the MileProtection platform and enter into a protection contract. By creating an account you confirm you meet this requirement.

Accessing MileProtection from any jurisdiction is at your own initiative. You are responsible for determining whether doing so complies with the laws of your jurisdiction.

3. Jurisdiction Acknowledgements

Members in certain jurisdictions confirm the following at enrollment before a protection can be activated.

US members:

I confirm that I am accessing MileProtection AG's platform at my own initiative, without having been solicited by MileProtection AG in the United States. I understand this contract is governed by Swiss law and that I am not entitled to protection under any US state insurance guaranty fund or SIPC.

UK members:

I confirm that I am accessing MileProtection AG's platform at my own initiative. I understand this contract is governed by Swiss law and that I will not have access to the Financial Services Compensation Scheme (FSCS).

EU members:

I confirm that I am accessing MileProtection AG's platform at my own initiative and that this contract is governed by Swiss law.

4. The MP Index

The MP Index is a proprietary index measuring estimated redemption value per loyalty currency unit across standardized benchmark routes and hotel redemptions. The full methodology is published at mileprotection.com/index.

  • The MP Index measures program-wide redemption value, not your personal redemption experience
  • It is not guaranteed to be error-free — errors are corrected in subsequent publications
  • The MP Index and its methodology are the exclusive intellectual property of MileProtection AG
  • Access to MP Index data is licensed to you for personal use only

5. Platform Use

You may not reverse-engineer or scrape the MP Index; use automated tools to access the platform at scale; enrol multiple accounts for the same person; provide false information during account creation; or resell or sublicense platform access.

6. Limitation of Liability

The platform is provided "as is." To the maximum extent permitted by applicable law, MileProtection AG's total liability to you in connection with use of the website and platform — excluding liability under an enrolled protection, which is governed by that contract — is limited to the total fees paid by you in the 12 months preceding the event giving rise to the claim.

7. Intellectual Property

All content on the MileProtection website — including the MileProtection name and logo, the MP Index name and branding, all text, graphics, data, software, and user interface designs — is the intellectual property of MileProtection AG and protected by Swiss and international law. You may not use, copy, adapt, or distribute any MileProtection intellectual property without prior written consent.

8. Governing Law and Disputes

These Terms are governed by Swiss law, excluding conflict of law rules. Disputes are subject to the exclusive jurisdiction of the courts of the Canton of Zurich, Switzerland, without prejudice to mandatory consumer protection rights available in your country of residence.

9. Changes

We may update these Terms at any time. Material changes will be notified via email or prominent platform notice at least 30 days before taking effect. Continued use constitutes acceptance.

10. Contact

welcome@mileprotection.com

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